Answers that match our policies and our checkout — nothing padded.
Payment
How can I pay?
UPI or Cash on Delivery. No cards, net banking or wallets.
Is there a Cash on Delivery fee?
No. COD is available for eligible orders and PIN codes at no extra charge.
Are you registered for GST?
No. GST registration is not applicable to this business at present, so GST is not charged separately on your order and we cannot issue a GST tax invoice bearing a GSTIN. An order invoice is included with the parcel; it is not a GST tax invoice.
Delivery
What does delivery cost?
Free above ₹699; a flat ₹49 below that. Delivery charges are shown before checkout is completed.
How long does an order take?
Handling 1–2 business days, then 2–4 business days to metro cities and 4–8 to the rest of India — 3–6 and 5–10 days in total. These are estimates.
Where do orders ship from?
Thane, Maharashtra. We ship across India and not outside it.
Can I collect my order in person?
No. We are an online-only retailer and do not operate a customer-facing showroom.
Products
How do I choose a size?
Measure a garment you already wear — chest across, then double it — and compare with the size list on the product page. We list sizes exactly as supplied to us.
What is included in a kurta set?
The pack contents are stated on each page: usually kurta, pant and dupatta, sometimes kurta and pant only. Nothing is assumed.
Will cotton shrink?
Pure cotton loses 2–3% on the first wash. Cold water, gentle cycle and shade drying keep it minimal.
How do I wash embroidery or sequin work?
Hand wash cold, or dry clean. Machine washing loosens thread work and sequins, and that is not covered by a return.
Returns
How long do I have to return something?
Contact us within 10 days of delivery. The item does not need to reach us within those days.
Something arrived broken.
Contact us within 48 hours with photographs of the parcel and its contents; an unboxing video is strongly recommended. We arrange a replacement or refund where applicable.
Who pays return postage?
The customer pays for a change of mind. We cover it when the item is damaged, wrong or incomplete due to our error.
Contact
care@stylezonethane.shop · +91 99670 31356 · Customer service: 10:30 AM – 10:30 PM IST, daily